Calling all new membership sales professionals and those who manage them! Learn about the onboarding tools that the Calgary Chamber of Commerce has implemented to set up its membership sales team for success. Rebecca Wood, Calgary’s Member Services Director, will discuss the chamber’s onboarding schedule of activities and what her team does to orient new sales professionals to the diverse world of chamber membership sales. Consider the “scripts vs. no scripts” debate, where scripts can be effective, and the art of simply listening.
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