Enroll Today!
Accelerate your chamber’s success with COFACC’s Basic Chamber Management Course (BCMC)!
This 12-week session course sets the standard
for leading and operating a thriving Fil-Am Chamber of Commerce and becoming an
effective partner organization of COFACC.
Already Registered?
Who is eligible to participate?
Newly-formed Chambers of Commerce/community organizations
Seasoned or long-time chambers joining COFACC for the first time
Chambers who want a "Refresher" on Chamber leadership & operations
Community organizations starting their business networks
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More FAQ
The COFACC Chamber Basic Management Course (BCMC) is a comprehensive training and development curriculum focused on effective basic Chamber Management and Operations as foundation for highly successful Chambers. The BCMC Curriculum provides you with the knowledge, abilities, skills, and right mindset to lead and manage your Chambers in a proactive, positive, and productive manner. BCMC offers a unique blend of self-paced study and live online sessions, ensuring flexibility and convenience for busy professionals like you.
The following are eligible to participate in BCMC:
- Newly-formed Chamber of Commerce/community organizations
- Seasoned or long-time chambers joining COFACC for the first time
- Chambers who want a “Refresher” on Chamber leadership & operations
- Community organizations starting their business network
Course fee is dependent on the number of participants as follows:
- (1) participant = $100.00
- (2-3) = $175.00
- Whole Chamber = $350.00
Note: Chambers that participated in the previous batches are eligible for a fee exemption, as a token of our appreciation for your continued engagement and commitment.
All tuition fees are non-refundable upon registration.
- The course consists of 10 online modules completed through self-paced study over a period of ten weeks. In addition to the self-paced study format, there will be three live virtual sessions for check-ins and group mentoring. Prior to the course, participants will complete a Self-Assessment on the Curriculum Modules. Each Module will consist of a Comprehension Worksheet and a Test to gauge participants’ knowledge and understanding of the Modules. After completion of each Module, a WhatsApp Chat Group will be created for follow-up questions, discussions, as well as providing needed support.
- The BCMC spans 10 weeks. For Fall 2025, it begins with an Orientation on September 13 from 10:30 AM – 12:00 PM PT, followed by a Midterm Group Coaching/Follow-Up Session on October 25 at the same time, and a Group Session & Next Steps on December 6, also at the same time. The Graduation Ceremony for those who complete the program will be held on January 30–31, 2026, during the COFACC Strategic Planning Summit Gala Night.
- We reserve the right to make changes to the schedule as needed.
If you miss a live meet-up, you can access the recorded session later to catch up. It’s recommended to attend the live sessions for real-time interaction, but we understand that scheduling conflicts may arise.
We encourage timely submission of homework, but if you encounter difficulties, please communicate with the Program Director, Jhonna Sacote, for assistance and possible extensions on a case-by-case basis.
You can reach out to Jhonna Sacote via email at secretariat@cofacc.org, or through the designated communication channel (Slack). She will assist you with any questions or issues you may have.
Yes, since it’s a self-paced program, you can catch up by undertaking both past and current week’s modules. However, try to stay as close to the prescribed schedule as possible to ensure you complete the course by the deadline.
To be eligible for Certification from COFACC, you must complete all modules and assignments by the course deadline of December 6, 2025.
- Yes, COFACC will recognize and reward top-performing students during the Graduation Ceremony.
- This includes Certificate of Completion and BCMC Certified Pin.
Twice a year during the Spring and Fall Season.
Course Curriculum
I. Governance and Chamber Leadership Foundations
Topics covered include:
- Chamber Mission, Vision, And Core Values
- Governance And Board Leadership Foundations
- Roles And Responsibilities Of Directors And Staff
- Board Recruitment, Onboarding, And Accountability
- Effective Board Meetings And Strategic Planning
- Building A Strong, Relevant, Mission-Driven Chamber
II. Marketing, Member Engagement, and Mission Communication
Topics covered include:
- Chamber Marketing And Member Engagement
- Mission Communication And Member Value
- Audience Clarity And Target Messaging
- Engagement, Participation, And Desirable Actions
- Branding, Benefits, And Chamber Mission
- Strategies To Attract And Engage The Right Members
III. Strategic Planning And Future-Ready Chamber Strategy
Topics covered include:
- Chamber Strategic Planning And Long-Term Direction
- Visioning, SWOT, And Strategic Objectives
- Board Responsibility, Staff Direction, And Budget Alignment
- Future-Ready Chamber Thinking And Adaptability
- Business Model Change And Relationship-Centered Growth
- Building A Simple, Usable Chamber Strategic Plan
IV. Membership Growth And Retention
Topics covered include:
- Membership Recruitment And Retention Strategies
- Communicating Chamber Value Beyond Events
- Handling Membership Sales Objections
- First-Year Member Onboarding And Engagement
- Ideal Member Profiles And Needs-Based Recruitment
- Building Stronger Member Value, Renewal, And Retention Systems
V. Membership Retention And Customer Care Systems
Topics covered include:
- Membership Retention Formulas And Measurement
- Customer Care And Member Satisfaction
- First-Year Member Onboarding And Touchpoints
- Identifying At-Risk Members And Retention Patterns
- Renewal Support And Relationship-Based Outreach
- Building Stronger Chamber Retention Systems
VI. New Member Onboarding
Topics covered include:
- New Member Onboarding And Early Engagement
- First-Week And First-90-Day Member Touchpoints
- Chamber 101, Orientation, And Member Guidance
- Setting Clear Expectations For New Members
- Building Member Connection, Belonging, And Confidence
- Creating A Stronger Early Member Experience System
VII. Chamber Ambassadors And Engagement
Topics covered include:
- Ambassador Programs And Member Engagement
- Ambassador Tools, Roles, And Reporting Systems
- Welcoming Culture, Belonging, And Member Connection
- Onboarding Buddies, Navigators, And First-Year Support
- Social Media Champions And Chamber Visibility
- Building Stronger Ambassador Engagement Systems
VIII. Non-Dues Revenue
Topics covered include:
- Revenue Diversification
- Sponsorships And Events
- Advertising And Promotions
- Mission-Aligned Income
- Market Fit And Capacity
- Chamber Sustainability
IX. Digital Engagement And Marketing
Topics covered include:
- Digital Engagement
- Content Marketing
- Online Community Building
- Digital Marketing Tools
- Event Promotion
- Turning Awareness Into Action
X.Digital Chamber Tools And AI Productivity
Topics covered include:
- Digital Member Experience
- Member Self-Service Tools
- Online Joining And Renewals
- AI Productivity
- Prompt Design And GPTs
- Workflow Automation
XI. Event Strategy And Planning
Topics covered include:
- Event Strategy
- Event Portfolio Review
- Mission Fit And Audience
- Shared Calendars And Event Matrices
- Event Planning Systems
- Post-Event Evaluation
XII. Chamber Leadership, Board Effectiveness, And Succession Planning
Topics covered include:
- Leadership Mindset
- Board Effectiveness
- Trust And Empowerment
- Goal Teams And Governance
- Succession Planning
- Leadership Continuity
THANK YOU TO BCMC SPONSORS
