
By Dr. Fatima Bustos-Choy, Director for Training and Development
Who are we? Where have we been? Where are we going?
The first months of 2022, JES Leadership programs consisted of: The ABC’s of Highly Successful Chambers, Situational Leadership, Five Keys to Membership Success, and Having the Right Mindset for Membership. These sessions were led by guest speakers Dave Kilby and Diana Williams and from the COFACC Team Ellen Samson, Ellen Bolus-Edmonds, and myself. The sessions focused on acquiring and developing the right mindset and skills set for Chambers to succeed over the long haul in this uncertain and unprecedent landscape. By and large, participation has been positive, though it would have been more desirable to see more proactive registrations rather than some Chambers signing up on the day of the training.
As we fast approach the second half of 2022, it is timely to reflect who we are as leaders of our Chambers, our members, and our communities. It is important for us to honestly evaluate what we have accomplished in the first part of the year, what we did not accomplish that we wish we could have, and what we envision to achieve in the next half of the year. More importantly and profoundly, we need to ask ourselves, who do we want to become? For the mind is the predictor of the future. What we think, we become.
For the remainder of 2022, JES Leadership Series will provide principles and practices for creating the desired Chamber, Chamber Leaders and Team members, Membership, Programs and Events, and financial sustainability. For some Chambers, they have much in place they can leverage from. For others, more work needs to be done. Nonetheless, we are all in this together. As a coalition, we can learn from each other, support one another, and grow together. Exciting and inspiring!


Chandler City Mayor Kevin Hartke was invited to be the keynote speaker and inducting officer. He delivered a speech that gave testament to how his office immediately took crucial steps and balanced action to protect the health of the community in its initial response to the onset of COVID 19 pandemic. His office took swift action to reopen the city facilities and made adaptations for safe economic rebound. The City of Chandler is the most diverse city in Arizona with the greatest percentage of Asian population, and Mayor Hartke has expressed his dedication to protect and support the Asian community.
Newly inducted Chamber President Edward Lago also gave an inspirational speech that was in line with Mayor Hartke’s theme of rebuilding the economy. He spoke of how PACCA’s leadership team under his term stood resilient as the chamber provided much needed assistance and support to its members and the local business community at large in the height of the pandemic. He gave emphasis on the importance of the chamber’s role in the community, noting, “We are a community partner and voice for the small minority businesses”.




